WATCHCLIPS – PRIVACY POLICY
Last Updated: January 11, 2025
Thank you for using WatchClips (“Service,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile (Apple Watch) application (collectively, the “Services”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Services.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you have questions, please contact us at support@watchclips.app.
1. Information We Collect
We may collect personal and non-personal information from you in the following ways:
1.1 Information You Provide
- Account/Access Code Information: When you generate or use an access code to log in, we store that code to help authenticate you within the WatchClips system.
- Third-Party Login Information: If you choose to log in via Apple or Google (“Third-Party Logins”), we may collect certain information from these services, such as your name, email address, and any other information you agree to share. Please refer to Apple’s and Google’s respective privacy policies for more details on their data practices.
- Uploaded Videos: You may upload video files to the Service for viewing on your Apple Watch. We store these files on our servers to enable your access and streaming/downloading.
- Subscription and Payment Information: If you sign up for our monthly or other subscription plans (“Subscription Services”), we may collect billing and payment details, such as your payment method and billing address. Payments are typically processed through third-party providers, and we only receive information necessary to process and track your subscription (e.g., name, partial payment details, subscription status).
- Contact Information: If you contact us (e.g., via email or through support), we may collect your email address and any other personal information you voluntarily provide.
- Password and Reset Information: If you create a password-based account or reset your password, we will collect and store necessary authentication credentials. We may use third-party services to securely handle password resets.
1.2 Automatic Data Collection
- Device Information: We may collect information about the device you use to access the Services, such as IP address, browser type, operating system, device identifiers, and app version.
- Usage Information: We may collect data about how you interact with the Services, including pages visited, links clicked, and time spent on various pages or in the app.
- Cookies and Similar Technologies: We use cookies or similar technologies to remember user preferences, authenticate sessions, and gather usage statistics. You can disable cookies in your browser settings, but doing so may affect certain features of the Services.
1.3 Third-Party Analytics
We may use third-party analytics tools (e.g., Google Analytics) to help us measure traffic and usage trends. These third parties may collect information about your use of the Services. These tools typically only collect your IP address, browser information, and usage data in an anonymized or pseudonymized form. Please review their respective privacy policies for more information.
2. How We Use Your Information
Provide and Maintain the Service
- To authenticate you with an access code or Third-Party Login.
- To store and stream your uploaded videos to your Apple Watch.
Improve User Experience
- To understand how users interact with our Services so we can improve design, functionality, and performance.
- To personalize or tailor certain features of the Service.
Communications
To respond to your inquiries, provide customer support, and notify you about important updates regarding the Service (e.g., storage limit updates, policy changes, technical notices).
Subscriptions and Payment Processing
To process your subscription payments, manage billing cycles, and communicate with you about your subscription plan (e.g., renewal dates, price changes, or promotions). We may share necessary information with third-party payment processors to complete transactions.
Security and Fraud Prevention
To detect, investigate, and prevent fraudulent transactions and other illegal activities, protect your and our rights and property, and protect the security and integrity of our Services.
Legal Obligations
To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. How We Share Your Information
We do not rent or sell your personal information to third parties. However, we may share or disclose your information in the following circumstances:
Service Providers
We may share information with vendors, consultants, and other third-party service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting providers, payment processors, analytics providers). These service providers are contractually obligated to protect your information and only use it for the services we specify.
Business Transfers
If we are involved in a merger, acquisition, financing, due diligence, reorganization, bankruptcy, receivership, or sale of assets, your information may be transferred or disclosed as part of that transaction, subject to standard confidentiality arrangements.
Legal Requirements
We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to:
- Comply with a legal obligation.
- Protect and defend our rights or property.
- Prevent or investigate possible wrongdoing in connection with the Services.
- Protect the personal safety of users of the Services or the public.
With Your Consent
We may share or disclose your information with your consent or at your direction. For instance, if you authorize us to integrate with other services to enhance your experience.
4. Data Retention
Uploaded Videos
We retain your uploaded videos until you delete them or until you exceed your storage limit and choose to remove older videos. If you are a Pro subscriber or have additional storage, we will retain your videos per your usage and account settings.
Subscription and Payment Information
We retain subscription and payment information for as long as is necessary to process payments, comply with legal obligations, resolve disputes, and enforce agreements. We may store certain limited billing information (e.g., transaction history, subscription status) to manage your subscription effectively.
Other Personal Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes information used for authentication, password resets, and any communications you initiate with us.
5. Data Security
We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. Despite our efforts, no method of transmitting or storing data can be guaranteed as completely secure. You are responsible for keeping your access code and password (if applicable) confidential, and for regularly updating your account security settings, such as enabling multi-factor authentication if available.
6. International Data Transfers
Our Services are operated in the jurisdiction where our servers or cloud provider are located. If you’re accessing the Services from outside that jurisdiction, your data may be transferred to and stored on servers located in a different jurisdiction with different data protection laws. By using the Services, you consent to such data transfers.
7. Children’s Privacy
Our Services are not directed to individuals under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children. If you become aware of a child providing us with personal data, please contact us at support@watchclips.app. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information.
8. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us at support@watchclips.app.
- Email Communications: You can unsubscribe from promotional emails at any time by following the instructions in those emails or by emailing us directly.
- Cookies: You can manage or disable cookies in your browser settings. However, doing so may affect certain features of the Services.
- Subscription Management: You may update or cancel your subscription at any time through your account settings or by contacting us. Depending on the terms of your subscription plan, canceling may not take immediate effect or may be subject to our refund policy.
- Password Resets: For your security, you should promptly reset your password if you suspect any unauthorized access to your account. We may require certain information to verify your identity before completing a password reset.
9. Third-Party Links and Services
Our website or app may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices or the content of these third parties. We recommend that you review their privacy policies before sharing any information with them. This includes any interaction you have when using Apple or Google login methods.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this Policy. In some cases, we may provide additional notice (e.g., a statement on our homepage or within the app). We encourage you to review this Privacy Policy periodically to stay informed about how we protect the information we collect. Your continued use of the Services after any changes indicates your acceptance of the revised Policy.
11. Contact Us
If you have questions about this Privacy Policy, or wish to exercise any of your data rights, please contact us at:
WatchClips
Email: support@watchclips.app
We will do our best to respond to your requests and resolve any concerns as promptly as possible.
12. Disclaimer and Limitation of Liability
While we strive to protect your information and maintain the reliability of our Services, we cannot guarantee that our security measures or our Services will be error-free, uninterrupted, or immune from cyber-attacks. To the fullest extent permitted by law, we disclaim any and all warranties and liabilities that may arise from your use of the Services or from unauthorized access to your information. Your use of the Services is at your own risk.
By using the WatchClips Services, you acknowledge that you have read and agree to this Privacy Policy, and that you understand and agree to the collection, storage, and processing of your information as described herein.